Mobile commerce's impact on today's workforce: issues, impacts and implications

Authors:
John C. McIntosh;John P. Baron
Affiliations:
Department of Management, Bentley College, 175 Forest Street, Waltham, MA 02452 4705, USA.;eResearch, P.O. Box 441, Mattapoisett, MA. 02739, USA
Venue:
International Journal of Mobile Communications
Year:
2005

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Abstract

The environment of today's worker is evolving from one of centralisation and control to one of mobility and performance. While this evolution has been slow to start and has even regressed at times, it now seems that there is a change needed to allow organisations to keep up with their changing environments. We take a broad look at the issues, impact and implications of mobile technology on the workforce and organisations.