Harness mobility: managing the off-task property

  • Authors:
  • Bo Andersson;Christina Keller

  • Affiliations:
  • School of Economics and Management, Lund University, Lund, Sweden;Uppsala University and Jönköping International Business School, Jönköping, Sweden

  • Venue:
  • DESRIST'10 Proceedings of the 5th international conference on Global Perspectives on Design Science Research
  • Year:
  • 2010

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Abstract

Technological advancements in mobile computing and wireless networks open up to new applications and new user-groups in the mobile workforce However, a considerable part of the mobile workforce, such as e.g drivers or healthcare staff, is chiefly performing other tasks than interacting with their computers As a result, they are not able to pay attention to computer interaction, making them mainly off computer tasks The aim of the paper is to develop a design theory to manage off-task situations in mobile computing Interviews were performed with developers of an information system comprising mobile devices for drivers From the interviews, a design of an artifact and a design theory based on a strategy to automate routine administration task using place awareness is presented The eight components of IS design theory by Gregor and Jones is applied as a theoretical framework.