An empirical study of the impact of user involvement on system usage and information satisfaction
Communications of the ACM - The MIT Press scientific computation series
The adoption of radical and incremental innovations: an empirical analysis
Management Science
Effects of information system education and training on user satisfaction: an empirical evaluation
Information and Management
The place and value of documentation in end-user computing
Information and Management
Facilitators and inhibitors for the strategic use of information technology
Information and Management
The assessment of end-user training needs
Communications of the ACM
Diffusion of e-mail: an organisational learning perspective
Information and Management
Journal of Global Information Management
Electronic document management systems: a user centered approach for creating, distributing, and managing online publications
Information and Management
Effective Document Management: Unlocking Corporate Knowledge
Effective Document Management: Unlocking Corporate Knowledge
Information and Process Integration in Enterprises: Rethinking Documents
Information and Process Integration in Enterprises: Rethinking Documents
Information and Records Management: Document-Based Information Systems
Information and Records Management: Document-Based Information Systems
Assessing the Validity of IS Success Models: An Empirical Testand Theoretical Analysis
Information Systems Research
Organizational Learning as a Test-bed for Business Process Reengineering
HICSS '98 Proceedings of the Thirty-First Annual Hawaii International Conference on System Sciences-Volume 5 - Volume 5
On Rethinking Organizational Document Genres for Electronic Document Management
HICSS '99 Proceedings of the Thirty-Second Annual Hawaii International Conference on System Sciences-Volume 2 - Volume 2
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
International Journal of Information Management: The Journal for Information Professionals
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With the emerging importance of Organisational Learning (OL) in an organisation, we attempt to study its impact on system effectiveness. It is hypothesised that an organisation with a good learning orientation would facilitate the implementation and usage of an information system such as the Electronic Document Management System (EDMS). Our study serves two objectives: to extend the theoretical framework of system effectiveness and to evaluate the effectiveness of EDMSs. A survey was conducted among those firms implementing EDMSs. It is found that management support is still the most important factor and may improve an organisation's performance in different ways. Other than that, OL impacts the performance of employees and their satisfaction with EDMS implementation. Its influence on EDMS effectiveness is more on employees rather than on the organisation.