The place and value of documentation in end-user computing

Understanding end-user computing through technological frames

ICIS '97 Proceedings of the eighteenth international conference on Information systems

Sources of dissatisfaction in end-user support: an empirical study

ACM SIGMIS Database

Human factors and the systems development process

Socio-technical and human cognition elements of information systems

End user support usage

Computing information technology

A study of the effectiveness of electronic document management systems

International Journal of Information Technology and Management

Harnessing handheld computing: managing IS support to the digital ranger with defensive design

DESRIST'11 Proceedings of the 6th international conference on Service-oriented perspectives in design science research

Hospital information systems: Measuring end user computing satisfaction (EUCS)

Journal of Biomedical Informatics

A Comprehensive Model for Assessing the Quality and Productivity of the Information Systems Function: Toward a Theory for Information Systems Assessment

Information Resources Management Journal

Developers, Decision Makers, Strategists or Just End-users? Redefining End-User Computing for the 21st Century: A Case Study

Journal of Organizational and End User Computing