Building consumer trust online
Communications of the ACM
Scanning physical interaction behavior of 3D objects
Proceedings of the 28th annual conference on Computer graphics and interactive techniques
Consumer trust in an Internet store
Information Technology and Management
Online communities: focusing on sociability and usability
The human-computer interaction handbook
Making virtual environments compelling
Communications of the ACM - A game experience in every application
On-line trust: concepts, evolving themes, a model
International Journal of Human-Computer Studies - Special issue: Trust and technology
Transatlantic touch: a study of haptic collaboration over long distance
Presence: Teleoperators and Virtual Environments - Special issue: Advances in collaborative virtual environments
A means-end analysis of consumers' perceptions of virtual world affordances for e-commerce
INTERACT'11 Proceedings of the 13th IFIP TC 13 international conference on Human-computer interaction - Volume Part I
Handling subjective user feedback for reputation computation in virtual reality
UMAP'11 Proceedings of the 19th international conference on Advances in User Modeling
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Existing 2D e-commerce internet websites provide users with only relatively simple, browser-based interface to access available products and services. These websites often lack in the emulation of real-life human representative which is an important factor in establishing consumer's trust. 3D e-commerce environments with 3D virtual space and human-like avatar facilitating the sale of real-world products may add the human factor to the shopping experience and might therefore enhance the relation of social trust in these environments. This paper explains the concept of 3D e-commerce environments and their roles in increasing consumer's trust and in enhancing e-business profitability.