E-commerce security threats: awareness, trust and practice

Authors:
Jim Q. Chen;Mark B. Schmidt;Dien D. Phan;Kirk P. Arnett
Affiliations:
BCIS Department, GRH College of Business, St Cloud State University, St Cloud, MN 56301, USA.;BCIS Department, GRH College of Business, St Cloud State University, St Cloud, MN 56301, USA.;BCIS Department, GRH College of Business, St Cloud State University, St Cloud, MN 56301, USA.;Mississippi State University, PO Box 9581, Mississippi State, MS 39762, USA
Venue:
International Journal of Information Systems and Change Management
Year:
2008

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Abstract

Electronic commerce (e-commerce) has always been accompanied by security concerns. Despite numerous studies in the areas of security and trust, to date there is a dearth of research that addresses the impact of security trust and security awareness on the prevalence of online activities. This study investigates the relationships among awareness of security threats, security trust, frequency of e-commerce activities and security practices. The results presented herein suggest that security awareness level is positively correlated to security practices. The security trust level of frequent e-commerce users is higher than that of infrequent e-commerce users. The study also found that there was no significant correlation between trust level and awareness.