A case study of a mass information system
Information and Management
The antecedents and consequents of user perceptions in information technology adoption
Decision Support Systems
The technology acceptance model and the World Wide Web
Decision Support Systems
Internet-based e-banking and consumer attitudes: an empirical study
Information and Management
A Step-by-Step Approach to Using the SAS System for Factor Analysis and Structural Equation Modeling
A Step-by-Step Approach to Using the SAS System for Factor Analysis and Structural Equation Modeling
Successful e-government in Singapore
Communications of the ACM - Wireless sensor networks
E-government usability for older adults
Communications of the ACM - Medical image modeling
Data triangulation and web quality metrics: a case study in e-government
Information and Management
Journal of Management Information Systems
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
Journal of Management Information Systems
Do as your parents say?--Analyzing IT adoption influencing factors for full and under age applicants
Information Systems Frontiers
Knowledge management technology for organized crime risk assessment
Information Systems Frontiers
Diversity and diffusion of theories, models, and theoretical constructs in egovernment research
EGOV'11 Proceedings of the 10th IFIP WG 8.5 international conference on Electronic government
Proceedings of the Fifth International Conference on Information and Communication Technologies and Development
G2C acceptance in Malaysia: trust, perceived risk and political efficacy
ISIICT'09 Proceedings of the Third international conference on Innovation and Information and Communication Technology
G2C Adoption of E-Government in Malaysia: Trust, Perceived Risk and Political Self-Efficacy
International Journal of Electronic Government Research
A Conceptual Model for Examining E-Government Adoption in Jordan
International Journal of Electronic Government Research
Reflecting on E-Government Research: Toward a Taxonomy of Theories and Theoretical Constructs
International Journal of Electronic Government Research
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Thailand and Indonesia are two developing countries still in the early stages of e-government implementation. An understanding of their citizens' perspectives can help the governments of these countries better plan their services and also provide useful information to governments of other developing countries. The current study uses a new survey instrument to assess the importance of e-government services and website success factors from the perspective of citizens. Using multigroup analysis to validate the instrument, it identifies that an important difference between the perceptions of citizens of the two countries is that in Thailand, the importance of financial transaction services is negatively related to the importance of citizen identification with the e-government site whereas in Indonesia this relationship is insignificant. Only two expected relationships were found to be equivalent across both datasets, i.e., the importance of financial transactions services is positively related to the importance of website efficiency and the importance of local information services is positively related to the importance of citizen identification with the site. The multigroup analysis showed that citizens in both countries interpreted the survey instrument similarly but had very different expectations for their e-government services.