Factors affecting user experience in mobile systems and services

Authors:
Heli Väätäjä
Affiliations:
Tampere University of Technology, Tampere, Finland
Venue:
Proceedings of the 10th international conference on Human computer interaction with mobile devices and services
Year:
2008

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Abstract

Understanding the factors affecting user experience of mobile systems and services is becoming increasingly important as the mobile ecosystem is becoming a reality. The aim of my work is to contribute to the theory building of frameworks on factors affecting user experience in the mobile context and to the methodology for studying and evaluating user experience of mobile systems and services.