Adopting organizational virtualization in B2B firms: An empirical study in Singapore

  • Authors:

  • Chunhui Liu;Choon-Ling Sia;Kwok-Kee Wei

  • Affiliations:

  • Department of Business and Administration, University of Winnipeg, 515 Portage Avenue, Winnipeg, MB R3B 2E9, Canada;Department of Information Systems, Faculty of Business, City University of Hong Kong, 83 Tat Chee Avenue, Kowloon, Hong Kong, China;Department of Information Systems, Faculty of Business, City University of Hong Kong, 83 Tat Chee Avenue, Kowloon, Hong Kong, China

  • Venue:
  • Information and Management
  • Year:
  • 2008

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Abstract

We empirically tested a parsimonious model that incorporates cost-benefit analysis/transaction cost theory, institutional theory, and organizational capability-based theory to predict organizational adoption of IT-facilitated virtualization in an Asian context. Virtualization implies the use of IT and communication technology by organizations in managing their interactions and key business operations with stakeholders, such as customers, suppliers and employees. Our research extends existing literature by using organizational structure adoption theories. The study should provide insights into the salient adoption issues of Asian firms. A survey was conducted of B2B organizations in Singapore. Results indicated that an increase in the level of net perceived benefits, external influences, and organizational capabilities had a positive effect on organizational decision makers' intention to use virtualization. In particular, external influences were found to be the most important antecedents of intention to adopt virtualization in B2B organizations in Singapore.