Explaining the role of user participation in information system use
Management Science
Multivariate data analysis (4th ed.): with readings
Multivariate data analysis (4th ed.): with readings
Why do people use information technology?: a critical review of the technology acceptance model
Information and Management
Integrating perceived playfulness into expectation-confirmation model for web portal context
Information and Management
Extending the TAM for a t-commerce
Information and Management
Information and Management
Web Acceptance Model (WAM): Moderating effects of user experience
Information and Management
International Journal of Business Information Systems
Computers in Human Behavior
It is not for fun: An examination of social network site usage
Information and Management
Journal of Organizational and End User Computing
International Journal of Information Management: The Journal for Information Professionals
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While instant messaging (IM) has been very popular among teenagers and college students for social and recreation communication, its use in corporate settings has been limited. We examined the factors that influence the intention to use and actual use of IM. A research model was developed based on diffusion of innovation and Socio-psychological theories. The model examined the influence of seven variables in three belief structures (the attitudinal, normative, and control). The model was empirically validated using a field survey of 349 respondents. The results indicated that five of the seven variables explained about 41% of the variance in the intention to use IM. The five significant variables were: utilitarian beliefs, hedonic beliefs, subjective norms, critical mass, and ease of use. Affiliation motivation was not significant and social belief had a negative impact on intention. As expected, intention to use had a significant influence on actual usage.