International Journal of Human-Computer Studies - Special issue on collaboration, cooperation and conflict in dialogue systems
Lessons from a failure: generating tailored smoking cessation letters
Artificial Intelligence
A strategy for generating evaluative arguments
INLG '00 Proceedings of the first international conference on Natural language generation - Volume 14
How to write health dialog for a talking computer
Journal of Biomedical Informatics - Special issue: Dialog systems for health communications
Health dialog systems for patients and consumers
Journal of Biomedical Informatics - Special issue: Dialog systems for health communications
Persuasive effects of embodied conversational agent teams
HCI'07 Proceedings of the 12th international conference on Human-computer interaction: intelligent multimodal interaction environments
Is it me or is it what i say? source image and persuasion
PERSUASIVE'07 Proceedings of the 2nd international conference on Persuasive technology
Modelling a receiver's position to persuasive arguments
PERSUASIVE'07 Proceedings of the 2nd international conference on Persuasive technology
Persuasive dialogues in an intelligent tutoring system for medical diagnosis
ITS'10 Proceedings of the 10th international conference on Intelligent Tutoring Systems - Volume Part II
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Using theories of behaviour change, argumentation theory, and findings in social psychology, our research explores new methods to raise the persuasiveness of adaptive dialog-based systems using tailored arguments and onscreen characters to enhance the system's credibility and trustworthiness. Initial results revealed the existence of individual preferences for arguments, types of communication, and appearance of onscreen characters. In the future, we will explore methods to learn these preferences through interactions with the user, and to utilize them to maximize the persuasion effect of the system. The final outcome of the research will be a persuasion model that is capable of modelling the user's cognitive and affective state and generating tailored arguments to move the user in the desired direction.