The depth/breadth trade-off in the design of menu-driven user interfaces
International Journal of Man-Machine Studies
Designing the user interface: strategies for effective human-computer interaction
Designing the user interface: strategies for effective human-computer interaction
Writing better computer user documentation: from paper to online
Writing better computer user documentation: from paper to online
The optimal number of menu options per panel
Human Factors
The evaluation of online help systems: a conceptual model
The society of text: hypertext, hypermedia, and the social construction of information
Selection from alphabetic and numeric menu trees using a touch screen: breadth, depth, and width
CHI '85 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An experimental evaluation of on-line HELP for non-programmers
CHI '83 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
User perceptual mechanisms in the search of computer command menus
CHI '82 Proceedings of the 1982 Conference on Human Factors in Computing Systems
Grouping Preferences of Americans and Koreans in Interfaces for Smart Home Control
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
Design factors affecting relevance judgment behaviour in the context of metadata surrogates
Journal of Information Science
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Design paradigms often ignore the diverse goals users bring to the computer interface. Any human-computer interaction can be viewed as a marriage of two systems: The user begins the interaction by formulating an information goal, and the computer software meets that goal with a sometimes complex list of potential topic areas. The user then accesses that topic list through the computer interface. Part of the act of accessing the topic list is selecting a potential topic, and this action is often supported by a menu interface. Although research is pervasive on how best to organize menu items to facilitate learning, search speed, and reduced selection errors, little has been done to examine the impact of different types of user goals or cues on a menu's effectiveness. In a study using three distinct cues-direct match, synonym, and iconic - and two menu organizations - alphabetical and functional-data suggest that (a) the functional menu is more effective than the alphabetical menu for the synonym and iconic cues, (b) learning occurs with both menu designs (i.e., selection speed increases rapidly across the five trial blocks), and (c) users make fewer errors with the functionally organized menu. The results, in general, encourage more rigorous investigation of the interaction between the tasks users bring to menu interfaces and the optimal design of those menus.