Effect of restarts and pauses on achieving a state of mutual orientation between a human and a robot

Authors:
Hideaki Kuzuoka;Karola Pitsch;Yuya Suzuki;Ikkaku Kawaguchi;Keiichi Yamazaki;Akiko Yamazaki;Yoshinori Kuno;Paul Luff;Christian Heath
Affiliations:
University of Tsukuba, Tsukuba, Ibaraki, Japan;Bielefeld University, Bielefeld, Germany;University of Tsukuba, Tsukuba, Ibaraki, Japan;University of Tsukuba, Tsukuba, Ibaraki, Japan;Saitama University, Saitama, Saitama, Japan;Tokyo University of Technology, Hachioji, Tokyo, Japan;Saitama University, Saitama, Saitama, Japan;King's College, London, London, United Kingdom;King's College, London, London, United Kingdom
Venue:
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Year:
2008

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Abstract

In this paper we consider the development of a museum guide robot that has both autonomous and remotely controlled features. We focus on the capabilities such a robot could have to help focus the attention of a visitor on an object or artefact. Inspired by studies of social interaction, which investigate whether the robot could deploy "restarts" and "pauses" at certain moments in its talk to first elicit the visitor's attention/gaze towards the robot. We report an experiment where we deployed such a robot to interact with real visitors to a science museum. These experiments show that such a strategy does seem to have a significant impact on obtaining the visitor's gaze.