Enterprise resource planning: cultural fits and misfits: is ERP a universal solution?
Communications of the ACM
Motivation, Knowledge Transfer, and Organizational Forms
Organization Science
Using a case study to test the role of three key social enablers in ERP implementation
Information and Management
HICSS '04 Proceedings of the Proceedings of the 37th Annual Hawaii International Conference on System Sciences (HICSS'04) - Track 8 - Volume 8
A taxonomy of players and activities across the ERP project life cycle
Information and Management
An extension of the technology acceptance model in an ERP implementation environment
Information and Management
Editorial: A profile of information systems research published in Information & Management
Information and Management
Learning to Implement Enterprise Systems: An Exploratory Study of the Dialectics of Change
Journal of Management Information Systems
Relationship bonding for a better knowledge transfer climate: An ERP implementation research
Decision Support Systems
Enterprise applications diffusion within organizations: A social learning perspective
Information and Management
The Core Critical Success Factors in Implementation of Enterprise Resource Planning Systems
International Journal of Enterprise Information Systems
Critical Factors of ERP Adoption for Small-and Medium-Sized Enterprises: An Empirical Study
Journal of Global Information Management
A Study of Knowledge Transfer in the Context of Information Systems Integration in Thailand
Proceedings of International Conference on Information Integration and Web-based Applications & Services
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Our study examined the determinants of ERP knowledge transfer from implementation consultants (ICs) to key users (KUs), and vice versa. An integrated model was developed, positing that knowledge transfer was influenced by the knowledge-, source-, recipient-, and transfer context-related aspects. Data to test this model were collected from 85 ERP-implementation projects of firms that were mainly located in Zhejiang province, China. The results of the analysis demonstrated that all four aspects had a significant influence on ERP knowledge transfer. Furthermore, the results revealed the mediator role of the transfer activities and arduous relationship between ICs and KUs. The influence on knowledge transfer from the source's willingness to transfer and the recipient's willingness to accept knowledge was fully mediated by transfer activities, whereas the influence on knowledge transfer from the recipient's ability to absorb knowledge was only partially mediated by transfer activities. The influence on knowledge transfer from the communication capability (including encoding and decoding competence) was fully mediated by arduous relationship.