Multivariate data analysis with readings (2nd ed.)
Multivariate data analysis with readings (2nd ed.)
Information systems planning: lessons from strategic planning
Information and Management
Measuring the performance of electronic government services
Information and Management
Data triangulation and web quality metrics: a case study in e-government
Information and Management
Evaluating leadership, IT quality, and net benefits in an e-government environment
Information and Management
A Conceptual Model for Examining E-Government Adoption in Jordan
International Journal of Electronic Government Research
The complexities of electronic services implementation and institutionalisation in the public sector
Information and Management
Information and Management
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We proposed a way of assessing readiness of a government organization to transform itself into a provider of fully integrated e-government services. We identified major components of e-government and discussed how it could evolve from a simple website into a fully integrated portal that delivers services to the public. Drawing upon strategic IS theory, we proposed three levels - strategic, system, and data - at which the governmental office's readiness for e-government should be addressed. We empirically tested our model of e-government readiness with data collected from a U.S. municipal government. However, the results supported only a two-level model rather than the three we had theorized. This finding had important implications because it supported our contention that discrepancies can occur when e-government initiatives are at a relatively early stage and some critical e-government issues have not yet emerged.