Fuzzy sets and fuzzy logic: theory and applications
Fuzzy sets and fuzzy logic: theory and applications
Extensions of the TOPSIS for group decision-making under fuzzy environment
Fuzzy Sets and Systems
Reinventing Government in the Information Age
Reinventing Government in the Information Age
Electronic democracy and young people
Social Science Computer Review - E-government
Public information technology
The promise of digital government
Digital government
Using a fuzzy multi-criteria decision making approach to evaluate alternative licensing mechanisms
Information and Management
COTS Evaluation using modified TOPSIS and ANP
Applied Mathematics and Computation
The Journal of Strategic Information Systems
Expert Systems with Applications: An International Journal
Measuring e-government readiness
Information and Management
Digital Government: Technology and Public Sector Performance
Digital Government: Technology and Public Sector Performance
Managing e-government implementation in China: A process perspective
Information and Management
A secure e-Government platform architecture for small to medium sized public organizations
Electronic Commerce Research and Applications
A hybrid MCDM model for strategic vendor selection
Mathematical and Computer Modelling: An International Journal
An extension of TOPSIS for group decision making
Mathematical and Computer Modelling: An International Journal
Taxonomy of e-readiness assessment measures
International Journal of Information Management: The Journal for Information Professionals
International Journal of Information Management: The Journal for Information Professionals
| Hi-index | 0.00 |
Electronic government (E-government) readiness assessment is a relatively new concept that has been given impetus by the rapid rate of Internet penetration and advances in information and communication technologies (ICT). Over the years, various e-government readiness assessment methods have been proposed by different organizations. These methods use a wide range of indicators to assess a community's e-government readiness. However, most of these methods suffer from poor data quality and fragmented measurement efforts. In this paper, we propose a hybrid fuzzy model, based on the group Analytic Network Process (ANP) and the Technique for Order Preference by Similarity to Ideal Solution (TOPSIS), to assess a community's overall e-government readiness from a Citizen Relationship Management (CiRM) perspective. For practitioners, we present the results of a pilot study to demonstrate the complexities inherent in e-government readiness assessment.