Why CSCW applications fail: problems in the design and evaluationof organizational interfaces
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
Communications of the ACM
Awareness and coordination in shared workspaces
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
A conceptual model of groupware
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
SIGCPR '96 Proceedings of the 1996 ACM SIGCPR/SIGMIS conference on Computer personnel research
The Denver model for groupware design
ACM SIGCHI Bulletin
Workspace awareness for groupware
Conference Companion on Human Factors in Computing Systems
Recognizing and supporting roles in CSCW
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Semiotics in information systems engineering
Semiotics in information systems engineering
A Descriptive Framework of Workspace Awareness for Real-Time Groupware
Computer Supported Cooperative Work
Designing and deploying an information awareness interface
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Group awareness in distributed software development
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Leveraging social networks for information sharing
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Information in business and administrative systems
Information in business and administrative systems
MArq-G*: a semiotic engineering approach for supporting the design of multi-user applications
CLIHC '05 Proceedings of the 2005 Latin American conference on Human-computer interaction
Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
Computer Supported Cooperative Work
Um framework para avaliação de interfaces de aplicações SIG web
IHC '06 Proceedings of VII Brazilian symposium on Human factors in computing systems
Groupware system design and the context concept
CSCWD'04 Proceedings of the 8th international conference on Computer Supported Cooperative Work in Design I
F@: a framework of group awareness in synchronous distributed groupware
APWeb'06 Proceedings of the 8th Asia-Pacific Web conference on Frontiers of WWW Research and Development
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With the popularization of the Internet and mobile devices, collaborative systems have been facing two major challenges: the diversity of devices and platforms and the diversity of users' competencies and potential contexts of use of such systems. In this work we present an analysis based on artifacts of the Organizational Semiotics for the main concepts, models and frameworks available in the literature of the area. As results, we point out concepts more present and with greater potential of impact on such systems and we detect theoretical and technological gaps in models and frameworks available for facing the challenges.