Recognizing and supporting roles in CSCW

Authors:
Mark Guzdial;Jochen Rick;Bolot Kerimbaev
Affiliations:
Graphics, Visualization & Usability Center, College of Computing, Georgia Institute of Technology, Atlanta, GA;Graphics, Visualization & Usability Center, College of Computing, Georgia Institute of Technology, Atlanta, GA;Graphics, Visualization & Usability Center, College of Computing, Georgia Institute of Technology, Atlanta, GA
Venue:
CSCW '00 Proceedings of the 2000 ACM conference on Computer supported cooperative work
Year:
2000

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Abstract

In this paper, we describe our experience with the long-term, widespread use of CoWeb, an asynchronous collaborative tool that is mostly used to complement existing face-to-face groups (such as classes). The CoWeb is an openended tool that does not enforce or explicitly support specific roles or usage, yet several well-defined uses and roles have emerged over time. In our design methodology, we recognize these roles and refine our collaboration environment to better support them.