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ACM Transactions on Information Systems (TOIS)
Groupware: some issues and experiences
Communications of the ACM
The action workflow approach to workflow management technology
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Groupware and social dynamics: eight challenges for developers
Communications of the ACM
Situating conversations within the language/action perspective: the Milan conversation model
CSCW '94 Proceedings of the 1994 ACM conference on Computer supported cooperative work
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DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Lingua Francas for design: sacred places and pattern languages
DIS '00 Proceedings of the 3rd conference on Designing interactive systems: processes, practices, methods, and techniques
Where the action is: the foundations of embodied interaction
Where the action is: the foundations of embodied interaction
Online Communities: Designing Usability and Supporting Socialbilty
Online Communities: Designing Usability and Supporting Socialbilty
Model-Based Design and Evaluation of Interactive Applications
Model-Based Design and Evaluation of Interactive Applications
Understanding Computers and Cognition: A New Foundation for Design
Understanding Computers and Cognition: A New Foundation for Design
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CHI '99 Extended Abstracts on Human Factors in Computing Systems
CTTE: support for developing and analyzing task models for interactive system design
IEEE Transactions on Software Engineering
Concepts for usable patterns of groupware applications
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Patterns of cooperative interaction: Linking ethnomethodology and design
ACM Transactions on Computer-Human Interaction (TOCHI)
The Semiotic Engineering of Human-Computer Interaction (Acting with Technology)
The Semiotic Engineering of Human-Computer Interaction (Acting with Technology)
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Human-Computer Interaction
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Proceedings of the VIII Brazilian Symposium on Human Factors in Computing Systems
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This paper presents MArq-G*, a semiotic engineering epistemic tool for the design of multi-user applications that leverages the designers' knowledge about the influence such applications may have on group dynamics and development. More precisely, MArq-G* is a conceptual architecture model for multi-user application design-support tools. It has been devised to help designers express part of their vision and rationale about group communication processes, as well as reflect upon potential consequences of their design decisions. The paper illustrates how MArq-G* enables different insights from those motivated by the use of task-based models in design. Moreover, a contrast with insights enabled by design ontologies inspired by speech act theory shows how MArq-G* supports new kinds of perspectives on multi-user applications.