Evaluation of mobile services for the future of 3G operators

Authors:
Wen-/Hsien Tsai;Hsueh-/Wei Lo;Wen-/Chin Chou
Affiliations:
Department of Business Administration, National Central University, Jhongli 320, Taiwan.;Department of Business Administration, National Central University, Jhongli 320, Taiwan.;Department of Business Administration, National Central University, Jhongli 320, Taiwan/ Department of Applied Economics, Yu Da College of Business, Miaoli 361, Taiwan
Venue:
International Journal of Mobile Communications
Year:
2009

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Abstract

Internet and mobile telephone services are both important for intercommunication among people. In addition, wireless technologies are popular and emerging technologies for the telecommunications industry. A case study of a mobile operator with Third Generation (3G) services is discussed in this paper. Because of its decreasing voice service revenue, this mobile operator is in straitened circumstances and it tends to focus on feasible mobility services. In this study, we applied the Analytic Network Process (ANP) method to the network structures for making complex decisions. This method helps the decision-makers determine which of three alternatives would best meet the company's needs.