It feels better than filing: everyday work experiences in an activity-based computing system

  • Authors:
  • Stephen Voida;Elizabeth D. Mynatt

  • Affiliations:
  • University of Calgary, Calgary, AB, Canada;Georgia Institute of Technology, Atlanta, GA, USA

  • Venue:
  • Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
  • Year:
  • 2009

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Abstract

Activity-based computing represents an alternative to the dominant application- and document-centric model at the foundation of most mainstream desktop computing interfaces. In this paper, we present in-depth results from an in situ, longitudinal study of an activity-based computing system, Giornata. We detail the ways that the specific features of this system influenced the everyday work experiences of a small cohort of knowledge workers. Our analysis provides contributions at several levels of granularity-we provide concrete design recommendations based on participants' reactions to the particular features of the Giornata system and a discussion about how our findings can provide insight about the broader understanding of knowledge work and activity within HCI.