TaskTracer: a desktop environment to support multi-tasking knowledge workers

  • Authors:
  • Anton N. Dragunov;Thomas G. Dietterich;Kevin Johnsrude;Matthew McLaughlin;Lida Li;Jonathan L. Herlocker

  • Affiliations:
  • Oregon State University, Corvallis, OR;Oregon State University, Corvallis, OR;Oregon State University, Corvallis, OR;Oregon State University, Corvallis, OR;Oregon State University, Corvallis, OR;Oregon State University, Corvallis, OR

  • Venue:
  • Proceedings of the 10th international conference on Intelligent user interfaces
  • Year:
  • 2005

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Abstract

This paper reports on TaskTracer --- a software system being designed to help highly multitasking knowledge workers rapidly locate, discover, and reuse past processes they used to successfully complete tasks. The system monitors users' interaction with a computer, collects detailed records of users' activities and resources accessed, associates (automatically or with users' assistance) each interaction event with a particular task, enables users to access records of past activities and quickly restore task contexts. We present a novel Publisher-Subscriber architecture for collecting and processing users' activity data, describe several different user interfaces tried with TaskTracer, and discuss the possibility of applying machine learning techniques to recognize/predict users' tasks.