Coordinating User Interfaces for Consistency
Coordinating User Interfaces for Consistency
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Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
The Hug: a new form for communication
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Proceedings of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction
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Proceedings of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction
Effects of head movement on perceptions of humanoid robot behavior
Proceedings of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction
The advisor robot: tracing people's mental model from a robot's physical attributes
Proceedings of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction
Perceptions of ASIMO: an exploration on co-operation and competition with humans and humanoid robots
Proceedings of the 1st ACM SIGCHI/SIGART conference on Human-robot interaction
How bodies matter: five themes for interaction design
DIS '06 Proceedings of the 6th conference on Designing Interactive systems
International Journal of Human-Computer Studies
Comparing a computer agent with a humanoid robot
Proceedings of the ACM/IEEE international conference on Human-robot interaction
Robotic etiquette: results from user studies involving a fetch and carry task
Proceedings of the ACM/IEEE international conference on Human-robot interaction
Gendered voice and robot entities: perceptions and reactions of male and female subjects
IROS'09 Proceedings of the 2009 IEEE/RSJ international conference on Intelligent robots and systems
MeBot: a robotic platform for socially embodied presence
Proceedings of the 5th ACM/IEEE international conference on Human-robot interaction
Critic, compatriot, or chump?: responses to robot blame attribution
Proceedings of the 5th ACM/IEEE international conference on Human-robot interaction
Human social response toward humanoid robot's head and facial features
CHI '10 Extended Abstracts on Human Factors in Computing Systems
Investigating the effects of robotic displays of protest and distress
ICSR'12 Proceedings of the 4th international conference on Social Robotics
Engaging robots: easing complex human-robot teamwork using backchanneling
Proceedings of the 2013 conference on Computer supported cooperative work
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As computational agents become more sophisticated, it will frequently be necessary for the agents to disagree with users. In these cases, it might be useful for the agent to use politeness strategies that defuse the person's frustrations and preserve the human-computer relationship. One such strategy is distancing, which we implemented by spatially distancing an agent's voice from its body. In a 2 (agent disagreement: none vs. some) x 2 (agent voice location: on robotic body vs. in control box) between-participants experiment, we studied the effects of agent disagreement and agent voice location in a collaborative human-agent desert survival task (N=40). People changed their answers more often when agents disagreed with them and felt more similar to agents that always agreed with them, even when substantive content was identical. Strikingly, people felt more positively toward the disagreeing agent whose voice came from a separate control box rather than from its body; for agreement, the body-attached voice was preferred.