Empathic communities: reaching out across the Web
interactions
Affordance, conventions, and design
interactions
How a community health information network is really used
Communications of the ACM
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Communities of action: a cognitive and social approach to the design of CSCW systems
GROUP '03 Proceedings of the 2003 international ACM SIGGROUP conference on Supporting group work
Patients' online communities experiences of emergent Swedish self-help on the internet
Communities and technologies
CHI '04 Extended Abstracts on Human Factors in Computing Systems
ACM Transactions on Computer-Human Interaction (TOCHI)
Requirements gathering with alzheimer's patients and caregivers
Proceedings of the 7th international ACM SIGACCESS conference on Computers and accessibility
Neo-tribes: the power and potential of online communities in health care
Communications of the ACM - Personal information management
Better Health Care Through Technology
Queue - Cybercrime
Patterns of empathy in online communication
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '07 Extended Abstracts on Human Factors in Computing Systems
Information and social support for semi-literate people living with HIV
interactions - Societal interfaces: solving problems, affecting change
Opportunities to support parents in managing their children's health
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Virtual humans for assisted health care
Proceedings of the 1st international conference on PErvasive Technologies Related to Assistive Environments
EatWell: sharing nutrition-related memories in a low-income community
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Design and evaluation of an online social support application for family caregivers
OCSC'11 Proceedings of the 4th international conference on Online communities and social computing
Discovering habits of effective online support group chatrooms
Proceedings of the 17th ACM international conference on Supporting group work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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The aim of our ongoing research project is to design a platform for family caregivers to help them cope with the burden of daily caregiving. With a view to designing relevant information and communication services, we analyzed the social support practices observed among the members of a group of caregivers, whose spouses were suffering from Alzheimer's disease. Based on interviews and a field survey, we characterized this collective and identified the caregivers' latent and expressed needs. Our approach consists in linking these needs to naturally occurring situations in order to translate them into meaningful functionalities.