Empathic communities: reaching out across the Web
interactions
The Virtual Community: Homesteading on the Electronic Frontier
The Virtual Community: Homesteading on the Electronic Frontier
Trends, similarities, and differences in the usage of teen and senior public online newsgroups
ACM Transactions on Computer-Human Interaction (TOCHI)
Online social support for older people
ACM SIGACCESS Accessibility and Computing
ACM SIGACCESS Accessibility and Computing - ASSETS 2007 doctoral consortium
Online Communities: A Social Computing Perspective
PAISI, PACCF and SOCO '08 Proceedings of the IEEE ISI 2008 PAISI, PACCF, and SOCO international workshops on Intelligence and Security Informatics
The emergence of online widescale interaction in unexpected events: assistance, alliance & retreat
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Social support in empathic online communities for older people
BCS-HCI '07 Proceedings of the 21st British HCI Group Annual Conference on People and Computers: HCI...but not as we know it - Volume 2
Translating social support practices into online services for family caregivers
Proceedings of the ACM 2009 international conference on Supporting group work
Older adults' perceptions and experiences of online social support
Interacting with Computers
Investigating social network patterns within an empathic online community for older people
Computers in Human Behavior
Characteristics of shared health reflections in a local community
Proceedings of the 2010 ACM conference on Computer supported cooperative work
The 'WeTube' in YouTube – creating an online community through video sharing
International Journal of Web Based Communities
Empathy & enjoyment in computer-mediated design work
Proceedings of the 16th ACM international conference on Supporting group work
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Design and evaluation of an online social support application for family caregivers
OCSC'11 Proceedings of the 4th international conference on Online communities and social computing
A network science approach to modelling and predicting empathy
Proceedings of the 2013 IEEE/ACM International Conference on Advances in Social Networks Analysis and Mining
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This article presents an investigation of empathy within an online community for older people (SeniorNet). Qualitative content analysis of 400 messages from a discussion board about depression was used to determine how empathy is expressed and facilitated in online communication. Special emphasis was placed on determining the components of online empathy. A code scheme that we developed to analyse online empathy is also presented. The findings were compared to offline studies about empathy in order to investigate the influence that the mediating technology has on the phenomenon.