Documents and professional practice: “bad” organisational reasons for “good” clinical records
CSCW '96 Proceedings of the 1996 ACM conference on Computer supported cooperative work
The Virtual Community: Homesteading on the Electronic Frontier
The Virtual Community: Homesteading on the Electronic Frontier
Stimulating social engagement in a community network
CSCW '02 Proceedings of the 2002 ACM conference on Computer supported cooperative work
Neo-tribes: the power and potential of online communities in health care
Communications of the ACM - Personal information management
CSCW '06 Proceedings of the 2006 20th anniversary conference on Computer supported cooperative work
A qualitative analysis of local community communications
OZCHI '06 Proceedings of the 18th Australia conference on Computer-Human Interaction: Design: Activities, Artefacts and Environments
Patterns of empathy in online communication
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Fostering empowerment in online support groups
Computers in Human Behavior
EatWell: sharing nutrition-related memories in a low-income community
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Evaluating the deployment of a mobile technology in a hospital ward
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Proceedings of the 13th international conference on Ubiquitous computing
Journal of Biomedical Informatics
Guidelines for designing graphical user interfaces of mobile e-health communities
Proceedings of the 13th International Conference on Interacción Persona-Ordenador
Think globally, act locally: a case study of a free food sharing community and social networking
Proceedings of the 17th ACM conference on Computer supported cooperative work & social computing
International Journal of Human-Computer Studies
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We performed a content analysis of the information shared in a locally and culturally focused health application, EatWell. In EatWell, information is shared via the creation of audio recordings. Our results highlight the reflective nature of these recordings, in particular, 1) the topics discussed in these reflections as well as their tone, 2) how these reflections were contextualized (locally and culturally) and 3) how system users addressed one another in their reflections. We compare our findings with the dominant technological approach to supporting health information exchange amongst lay people: online support groups. In particular, we reflect upon why, though many of the community-building features of online support groups did not translate into EatWell, our users felt a sense of community empowerment. Based on our results, we discuss implications for designing locally and culturally focused health applications that leverage reflection as a contribution method.