Critically analyzing workplace discourse to inform AAC device design

Authors:
Carrie Bruce
Affiliations:
Georgia Institute of Technology
Venue:
ACM SIGACCESS Accessibility and Computing
Year:
2009

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Abstract

The purpose of this paper is to introduce a study on workplace discourse that will be conducted to inform design of AAC vocabulary to better support workers' communication needs. Although some work has been done by AAC researchers and mainstream discourse researchers, there is limited evidence that can be used in AAC device prediction systems that is related to workplace and, more specifically, task-oriented discourse. The limitations in our understanding of workers' conversational needs warrant investigation into their discourse and the associated physical, temporal, and social environment factors. This study will collect and critically analyze spoken workplace conversation from 20 workers using discourse analysis and corpus linguistic techniques.