Assessing IT usage: the role of prior experience
MIS Quarterly
HICSS '07 Proceedings of the 40th Annual Hawaii International Conference on System Sciences
The New York City Smart Card Trial in Perspective: A Research Note
International Journal of Electronic Commerce
Exploring consumer adoption of mobile payments - A qualitative study
The Journal of Strategic Information Systems
Electronic Commerce Research and Applications
Past, present and future of mobile payments research: A literature review
Electronic Commerce Research and Applications
Mobile information systems architecture for everyday money practice
Proceedings of the International Conference on Management of Emergent Digital EcoSystems
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With the increase use of mobile phone and diffusion into people's everyday life as trusted communication devices, businesses have recently begun exploring their potential as payment devices. While many mobile payments were introduced in different parts of the world, some of them were successful, and others failed to achieve their expected benefits. In this paper we conduct a quasi experiment with 175 potential users in Kuwait in order to shed light on the following two issues: Why do mobile payment services fail? And what do providers need to do to better persuade adopters to use the mobile service?