Technology biographies: field study techinques for home use product development
CHI '02 Extended Abstracts on Human Factors in Computing Systems
SEMOPS: Design of a New Payment Service
DEXA '03 Proceedings of the 14th International Workshop on Database and Expert Systems Applications
Research areas and challenges for mobile information systems
International Journal of Mobile Communications
Designing an architecture for delivering mobile information services to the rural developing world
Designing an architecture for delivering mobile information services to the rural developing world
An open financial services architecture based on the use of intelligent mobile devices
Electronic Commerce Research and Applications
The failure of mobile payment: evidence from quasi-experimentations
Proceedings of the 2009 Euro American Conference on Telematics and Information Systems: New Opportunities to increase Digital Citizenship
Design and natural science research on information technology
Decision Support Systems
Exploring digital storytelling as a method for participatory design
Proceedings of the Tenth Anniversary Conference on Participatory Design 2008
Cultural differences in smartphone user experience evaluation
Proceedings of the 9th International Conference on Mobile and Ubiquitous Multimedia
Design science in information systems research
MIS Quarterly
Designing digital payment artifacts
Proceedings of the 14th Annual International Conference on Electronic Commerce
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Most previous studies about mobile money are based on secondary data focusing on technical issues, bank-centric, considered payment function of money and overlooked how individuals store digital value, and are based on financial practice of individuals in developed nations. But for the development of cashless societies, end-to-end digital transactions, and digital currency value storage etc, it is important to understand individuals' everyday financial practices and behavior. This research intends to explore, analyze, and develop mobile money information system architecture in the context of everyday money practices. The data for this research will be collected from two contexts (1) from rural Ethiopians who cannot read and write even their names and who identify currency notes and coins based on size and color, and (2) from a big open air market in Ethiopia, called Merkato, located at the center of the capital, Addis Ababa. In this context, the purpose of this study is threefold (1) to investigate the different use cases of money (as related to social, religious, economic, and cultural practices) by rural Ethiopians and business people in Merkato so as to come up with comprehensive architecture, and (2) to investigate how to map those design concepts (money practices) into their technical features, and (3) to investigate how complex will such architecture be for rural people who cannot read and write. The output of the study will contribute towards the development of an end-to-end mobile money platform (cashless transactions and digital value storage). Methodologically, this study will use ethnographic methods for filed data collection, and design science research approaches and procedures for designing the architecture.