International users interface
International users interface
Impact of culture on user interface design
International users interface
A qualitative cross-national study of cultural influences on mobile data service design
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Now let's do it in practice: user experience evaluation methods in product development
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Evaluation methods and cultural differences: studies across three continents
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
Let your users do the testing: a comparison of three remote asynchronous usability testing methods
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An investigation into the use of field methods in the design and evaluation of interactive systems
BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 1
Supporting Worth Mapping with Sentence Completion
INTERACT '09 Proceedings of the 12th IFIP TC 13 International Conference on Human-Computer Interaction: Part II
The Handbook of Global User Research
The Handbook of Global User Research
Cross-Cultural user-experience design
Diagrams'06 Proceedings of the 4th international conference on Diagrammatic Representation and Inference
Approaches to cross-cultural design: two case studies with UX web-surveys
Proceedings of the 24th Australian Computer-Human Interaction Conference
Exploring Cross-Cultural Value Structures with Smartphones
Journal of Global Information Management
Mobile information systems architecture for everyday money practice
Proceedings of the International Conference on Management of Emergent Digital EcoSystems
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Through globalization it has become increasingly important to understand how culture affects the user experience (UX) of mobile devices and services. Despite the importance of cultural factors in product design, not much research has been done to study them. Our aim was to discover cultural differences in the UX of a Smartphone with remote online sentence completion method. This paper presents the results of a remote online UX evaluation survey of a Smartphone with altogether 72 respondents from India, China, USA, UK and Denmark. The results indicate that there are cultural differences in how people experience the product and also in the way people respond to UX evaluation survey and share their experiences with the product. The results show that a remote online sentence completion survey is a relatively fast and easy way of gathering international user data, although the analysis can be challenging. The use of Hofstede's cultural dimensions in the analysis of the data gave us better understanding of the impact of specific culture on the results.