International users interface
International users interface
Impact of culture on user interface design
International users interface
Internet and Society
DPPI '07 Proceedings of the 2007 conference on Designing pleasurable products and interfaces
Now let's do it in practice: user experience evaluation methods in product development
CHI '08 Extended Abstracts on Human Factors in Computing Systems
Evaluation methods and cultural differences: studies across three continents
Proceedings of the 5th Nordic conference on Human-computer interaction: building bridges
Understanding, scoping and defining user experience: a survey approach
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An investigation into the use of field methods in the design and evaluation of interactive systems
BCS-HCI '08 Proceedings of the 22nd British HCI Group Annual Conference on People and Computers: Culture, Creativity, Interaction - Volume 1
Factors affecting response rates of the web survey: A systematic review
Computers in Human Behavior
The Handbook of Global User Research
The Handbook of Global User Research
User experience evaluation methods: current state and development needs
Proceedings of the 6th Nordic Conference on Human-Computer Interaction: Extending Boundaries
Cultural differences in smartphone user experience evaluation
Proceedings of the 9th International Conference on Mobile and Ubiquitous Multimedia
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Cross-cultural design has become an area in HCI that needs more research in order to be able to respond to the demands of globalization and emerging markets. Agile ways of gathering local user data are needed to help designers to create better products and services and minimize the risk of failing in the target market areas. The aim of this paper is to introduce approaches related to cross-cultural design focusing on the advantages and challenges of web-surveys in international UX evaluation. Web-surveys allow quickly reaching remotely a vast amount of users in different corners of the world. We looked at two case studies where web-surveys were used to collect UX data about online services in different countries. We found that UX web-surveys were fast to implement and very suitable for a cross-cultural user sample that has access to Internet. We argue that UX web-surveys have potential to gather user data even from larger areas than now, as ubiquitous technology products and services are getting accessible for wider user groups.