More than just a communication system: diversity in the use of electronic mail
CSCW '88 Proceedings of the 1988 ACM conference on Computer-supported cooperative work
A “pile” metaphor for supporting casual organization of information
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
“Finding and reminding” reconsidered
ACM SIGCHI Bulletin
Information archiving with bookmarks: personal Web space construction and organization
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Presto: an experimental architecture for fluid interactive document spaces
ACM Transactions on Computer-Human Interaction (TOCHI)
Time-machine computing: a time-centric approach for the information environment
Proceedings of the 12th annual ACM symposium on User interface software and technology
How do people organize their desks?: Implications for the design of office information systems
ACM Transactions on Information Systems (TOIS)
Goldleaf hierarchical document browser
AUIC '01 Proceedings of the 2nd Australasian conference on User interface
The Inmates Are Running the Asylum
The Inmates Are Running the Asylum
Strategies for Organising Email
HCI 97 Proceedings of HCI on People and Computers XII
The perfect search engine is not enough: a study of orienteering behavior in directed search
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Email task management styles: the cleaners and the keepers
CHI '04 Extended Abstracts on Human Factors in Computing Systems
Visualizing personal digital collections
Proceedings of the 10th annual joint conference on Digital libraries
Which version is this?: improving the desktop experience within a copy-aware computing ecosystem
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Digital artifacts as legacy: exploring the lifespan and value of digital data
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Personal document management describes the activities performed by an individual in creating, acquiring, organizing and maintaining collections of their documents. A study involving field studies and a survey of 115 participants was conducted in order to better understand the approaches people take to document management. Qualitative analysis of a field study and quantitative analysis of a survey were used together to develop a description of three major approaches to personal document management: a piling strategy, a filing strategy and a structuring strategy. A user persona was developed to exemplify each strategy; this persona description can be used as a design tool to guide the development of user interfaces for personal document management system. Specific user interface guidelines are suggested to support each of the three identified strategies.