Towards a Multidimensional Approach for the Evaluation of Multimodal Application User Interfaces

Authors:
José E.R. De Queiroz;Joseana M. Fechine;Ana E. Barbosa;Danilo S. Ferreira
Affiliations:
Electrical Engineering and Computer Science Center --- Computer Science Department, Federal University of Campina Grande, Paraíba, Brazil CEP 58109-970;Electrical Engineering and Computer Science Center --- Computer Science Department, Federal University of Campina Grande, Paraíba, Brazil CEP 58109-970;Electrical Engineering and Computer Science Center --- Computer Science Department, Federal University of Campina Grande, Paraíba, Brazil CEP 58109-970;Electrical Engineering and Computer Science Center --- Computer Science Department, Federal University of Campina Grande, Paraíba, Brazil CEP 58109-970
Venue:
Proceedings of the 13th International Conference on Human-Computer Interaction. Part II: Novel Interaction Methods and Techniques
Year:
2009

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Abstract

This paper focuses on a multidimensional approach for evaluating multimodal UI based upon a set of well known techniques for usability evaluation. Each technique evaluates the problem from a different perspective which combines user opinion, standard conformity assessment, and user performance measurement. The method's presentation and the evaluation analysis will be supported by a discussion of the results obtained from the method's application to a case study involving a Smartphone. The main objective of the study was to investigate the need for adapting a multidimensional evaluation approach for desktop applications to the context of multimodal devices and applications.