Activity Awareness and Social Sensemaking 2.0: Design of a Task Force Workspace

Authors:
Gregorio Convertino;Lichan Hong;Les Nelson;Peter Pirolli;Ed H. Chi
Affiliations:
Palo Alto Research Center (PARC), Palo Alto, USA CA 94304;Palo Alto Research Center (PARC), Palo Alto, USA CA 94304;Palo Alto Research Center (PARC), Palo Alto, USA CA 94304;Palo Alto Research Center (PARC), Palo Alto, USA CA 94304;Palo Alto Research Center (PARC), Palo Alto, USA CA 94304
Venue:
FAC '09 Proceedings of the 5th International Conference on Foundations of Augmented Cognition. Neuroergonomics and Operational Neuroscience: Held as Part of HCI International 2009
Year:
2009

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Abstract

Task forces of expert knowledge workers would benefit from more advanced web tools supporting activity awareness and social sensemaking. This paper proposes the design of a task force workspace, which is under development. It introduces the problem through a scenario, specifies requirements, illustrates a modeling approach and the mockups of the functions in the proposed workspace. Design issues and future work are finally discussed.