Experiences with workflow management: issues for the next generation
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Office procedure as practical action: models of work and system design
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Organizing Business Knowledge: The MIT Process Handbook
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IBM Systems Journal
Activity explorer: activity-centric collaboration from research to product
IBM Systems Journal
Ethnographic study of collaborative knowledge work
IBM Systems Journal
Activity-based management of IT service delivery
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Recent shortcuts: using recent interactions to support shared activities
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CHI '07 Extended Abstracts on Human Factors in Computing Systems
Gui --- phooey!: the case for text input
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Triangulating communication design: emerging models for theory and practice
SIGDOC '07 Proceedings of the 25th annual ACM international conference on Design of communication
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Collaborative workflow assistant for organizational effectiveness
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Activity-based computing for medical work in hospitals
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Activity-centric email: a machine learning approach
AAAI'06 proceedings of the 21st national conference on Artificial intelligence - Volume 2
Activity Awareness and Social Sensemaking 2.0: Design of a Task Force Workspace
FAC '09 Proceedings of the 5th International Conference on Foundations of Augmented Cognition. Neuroergonomics and Operational Neuroscience: Held as Part of HCI International 2009
Task Patterns as Means to Experience Sharing
ICWL '009 Proceedings of the 8th International Conference on Advances in Web Based Learning
Modeling and mining of dynamic trust in complex service-oriented systems
Information Systems
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Knowledge work support by semantic task management
Computers in Industry
A collaborative approach to maturing process-related knowledge
BPM'10 Proceedings of the 8th international conference on Business process management
Business conversation manager: facilitating people interactions in outsourcing service engagements
ICWE'10 Proceedings of the 10th international conference on Web engineering
A quasi-experiment approach to study the effect of e-mail management training
Computers in Human Behavior
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Discovery and analysis of e-mail-driven business processes
Information Systems
Semantic web services for activity-based computing
ICSOC'05 Proceedings of the Third international conference on Service-Oriented Computing
Socially-based brokerage and composition in virtual communities
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Meshing formal business processes with informal human collaborations is needed to support business activities.