Pockets of Flexibility in Workflow Specification
ER '01 Proceedings of the 20th International Conference on Conceptual Modeling: Conceptual Modeling
Workflow Mining: Discovering Process Models from Event Logs
IEEE Transactions on Knowledge and Data Engineering
Conceptual framework for tasks in information studies: Book Reviews
Journal of the American Society for Information Science and Technology
Case handling: a new paradigm for business process support
Data & Knowledge Engineering
Unified activity management: supporting people in e-business
Communications of the ACM - The semantic e-business vision
ICEBE '05 Proceedings of the IEEE International Conference on e-Business Engineering
Task-based process know-how reuse and proactive information delivery in TaskNavigator
CIKM '06 Proceedings of the 15th ACM international conference on Information and knowledge management
WSMO Studio --- A Semantic Web Services Modelling Environment for WSMO
ESWC '07 Proceedings of the 4th European conference on The Semantic Web: Research and Applications
Task Patterns as Means to Experience Sharing
ICWL '009 Proceedings of the 8th International Conference on Advances in Web Based Learning
A framework for light-weight composition and management of ad-hoc business processes
TAMODIA'07 Proceedings of the 6th international conference on Task models and diagrams for user interface design
KISS-knowledge-intensive service support: an approach for agile process management
RuleML'07 Proceedings of the 2007 international conference on Advances in rule interchange and applications
Refining process models through the analysis of informal work practice
BPM'11 Proceedings of the 9th international conference on Business process management
Normal users cooperating on process models: is it possible at all?
CRIWG'12 Proceedings of the 18th international conference on Collaboration and Technology
Collaborative Usage and Development of Models: State of the Art, Challenges and Opportunities
International Journal of e-Collaboration
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We introduce a new approach supporting knowledge workers in sharing process-related knowledge. It is based on the insight that - while offering valuable context information - traditional business process modelling approaches are too rigid and inflexible to capture the actual way processes are executed. Therefore, business process models are made agile and open for changes during execution. To achieve this, the strict distinction between build time modelling and run time execution are softened and process activities are represented to the users in a way that allows for individual adaptations. That can be done by attaching resources, commenting on an issue or adding problems and solutions to an activity or process. In addition activities can be delegated or new (sub-)activities can be added. Thus, the model can adapt to the reality of actual process executions and valuable resources and experiences are proactively presented to users in the right context. A double-staged approach is chosen to apply the model in the real application scenario of a university.