Email overload: exploring personal information management of email
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Workflow management: models, methods, and systems
Workflow management: models, methods, and systems
Taking email to task: the design and evaluation of a task management centered email tool
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
TaskView: design and evaluation of a task-based email interface
CASCON '02 Proceedings of the 2002 conference of the Centre for Advanced Studies on Collaborative research
Enterprise Information Portals and Knowledge Management
Enterprise Information Portals and Knowledge Management
Enterprise SOA: Service-Oriented Architecture Best Practices (The Coad Series)
Enterprise SOA: Service-Oriented Architecture Best Practices (The Coad Series)
Unified activity management: supporting people in e-business
Communications of the ACM - The semantic e-business vision
Activity management as a web service
IBM Systems Journal
Quality versus quantity: e-mail-centric task management and its relation with overload
Human-Computer Interaction
Implicit Metadata Generation on the Semantic Desktop Using Task Management as Example
Proceedings of the 2008 conference on Formal Ontologies Meet Industry
Task Patterns as Means to Experience Sharing
ICWL '009 Proceedings of the 8th International Conference on Advances in Web Based Learning
Experience management: foundations, development methodology, and internet-based applications
Experience management: foundations, development methodology, and internet-based applications
Semantic email as a communication medium for the social semantic desktop
ESWC'08 Proceedings of the 5th European semantic web conference on The semantic web: research and applications
Knowledge, action, and context: impact on knowledge management
WM'05 Proceedings of the Third Biennial conference on Professional Knowledge Management
Semantic desktop 2.0: the Gnowsis experience
ISWC'06 Proceedings of the 5th international conference on The Semantic Web
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This paper describes the particular requirements of knowledge work in an industrial setting and its support by semantic technologies. This setting is characterized by specific demands with respect to information handling, communication and work coordination. It is shown how semantic technologies can meet these demands. Specifically, the Social Semantic Desktop (SSD) is discussed that covers requirements for individual structuring and proceeding as well as organizational needs. It is discussed which aspects come to the fore in an industrial setting and require particular consideration. Here we find a focus on communication and on work coordination. The latter is addressed by semantic task management and allows for new approaches towards experience management in industry. In this respect the SSD opens up completely new opportunities. It is shown how such a framework has been realized in the European Integrated Project Nepomuk.