Groupware and social dynamics: eight challenges for developers
Communications of the ACM
HCI in the global knowledge-based economy: designing to support worker adaptation
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on human-computer interaction in the new millennium, Part 2
Hunter gatherer: interaction support for the creation and management of within-web-page collections
Proceedings of the 11th international conference on World Wide Web
Articulating common ground in cooperative work: content and process
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
SparTag.us: a low cost tagging system for foraging of web content
AVI '08 Proceedings of the working conference on Advanced visual interfaces
Social summarization: does social feedback improve access to speech data?
Proceedings of the 2008 ACM conference on Computer supported cooperative work
Remote conversations: the effects of mediating talk with technology
Human-Computer Interaction
With a little help from my friends: examining the impact of social annotations in sensemaking tasks
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
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Social annotation systems such as SparTag.us and del.icio.us have been designed to encourage individual reading and marking behaviors that, when shared, accumulate to build collective knowledge spaces. Prior work reported on the experimental design and performance effects observed in a controlled study of SparTag.us. Study participants working independently on a sensemaking task who had access to a set of expert annotations were compared against participants using SparTag.us without those annotations and participants using only office software for annotation support. A learning effect favored the participants exposed to expert annotations. In this paper, we analyze the behavioral data captured during the experiment and identify differences in the work process that can explain the performance effects reported previously.