View from a distance: comparing online and retrospective ux-evaluations
MobileHCI '12 Proceedings of the 14th international conference on Human-computer interaction with mobile devices and services companion
International Journal of Mobile Human Computer Interaction
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This paper describes the conceptualization and implementation of a free software tool to record positive moments while using a PC. The application runs in the background and is only visible as an icon in the system tray. Once called, the user is prompted to quantify the Joy-of-Use experience with a five-point rating which is saved together with a screenshot of the currently active window. The user can also mark areas in the screenshot that were relevant to the positive experience. In the advanced mode, the event can additionally be characterized by selecting typical aspects of such moments that were determined empirically, or by giving an own description in a free text field. A running version for Microsoft Windows XP and its source code are available online for other researchers and practitioners who wish to collect their own data on Joy-of-Use.