Management considerations for an information center

Authors:
L. W. Hammond
Affiliations:
IBM Corporate Headquarters, White Plains, NY
Venue:
IBM Systems Journal
Year:
1982

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Abstract

This paper discusses what should be done in setting up an Information Center as part of an Information Systems group within a business organization. The Information Center is defined, including a user's viewpoint. Three key areas--the mission, organization and position, and staffing--are addressed. A procedure on how to initiate the center is presented. In general, the paper shows what an Information Center environment can be and how it might fit into a business organization.