Work language analysis and the naming problem
Communications of the ACM - Special issue Participatory Design
Software usability: choosing appropriate methods for evaluating online systems and documentation
SIGDOC '93 Proceedings of the 11th annual international conference on Systems documentation
SIGCPR '94 Proceedings of the 1994 computer personnel research conference on Reinventing IS : managing information technology in changing organizations: managing information technology in changing organizations
Communications of the ACM - Special issue Participatory Design
ACM Journal of Computer Documentation (JCD)
Framing design: a social process view of information system development
ICIS '98 Proceedings of the international conference on Information systems
Product, process, and profit: the politics of usability in a software venture
ACM Journal of Computer Documentation (JCD)
Technological capacitation in customer service work: a sociotechnical approach
ICIS '00 Proceedings of the twenty first international conference on Information systems
A social action model of situated information systems design
ACM SIGMIS Database - Special issue on infomration systems: current issues and future changes
CT '01 Proceedings of the 4th International Conference on Cognitive Technology: Instruments of Mind
Organização conversacional: inspeção das representações na WikiPedia
CLIHC '05 Proceedings of the 2005 Latin American conference on Human-computer interaction
ICLS '96 Proceedings of the 1996 international conference on Learning sciences
Borderline issues: social and material aspects of design
Human-Computer Interaction
Patrolling the border: a reply
Human-Computer Interaction
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