Usability and Accessibility of eBay by Screen Reader

  • Authors:
  • Maria Claudia Buzzi;Marina Buzzi;Barbara Leporini;Fahim Akhter

  • Affiliations:
  • CNR-IIT, Pisa, Italy;CNR-IIT, Pisa, Italy;CNR-ISTI, Pisa, Italy;Zayed University, Dubai, U.A.E

  • Venue:
  • USAB '09 Proceedings of the 5th Symposium of the Workgroup Human-Computer Interaction and Usability Engineering of the Austrian Computer Society on HCI and Usability for e-Inclusion
  • Year:
  • 2009

Quantified Score

Hi-index 0.00

Visualization

Abstract

The evolution of Information and Communication Technology and the rapid growth of the Internet have fuelled a great diffusion of eCommerce websites. Usually these sites have complex layouts crowded with active elements, and thus are difficult to navigate via screen reader. Interactive environments should be properly designed and delivered to everyone, including the blind, who usually use screen readers to interact with their computers. In this paper we investigate the interaction of blind users with eBay, a popular eCommerce website, and discuss how using the W3C Accessible Rich Internet Applications (WAI-ARIA) suite could improve the user experience when navigating via screen reader.