Usability inspection methods
Usability and learning: evaluating the potential of educational software
Computers & Education
Pushing reuse in hypermedia design: golden rules, design patterns and constructive templates
Proceedings of the ninth ACM conference on Hypertext and hypermedia : links, objects, time and space---structure in hypermedia systems: links, objects, time and space---structure in hypermedia systems
Improving courseware quality through life-cycle encompassing quality assurance
Proceedings of the 2004 ACM symposium on Applied computing
Proceedings of the working conference on Advanced visual interfaces
Distance Courses Quality: A Learner's View
ICALT '04 Proceedings of the IEEE International Conference on Advanced Learning Technologies
An approach to usability evaluation of e-learning applications
Universal Access in the Information Society
Systematic evaluation of e-learning systems: an experimental validation
Proceedings of the 4th Nordic conference on Human-computer interaction: changing roles
SUE inspection: an effective method for systematic usability evaluation of hypermedia
IEEE Transactions on Systems, Man, and Cybernetics, Part A: Systems and Humans
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E-learning is the most recent way to achieve distance education, carried out by distributing learning material and processes over the Internet. This paper refines the concept of quality of e-learning systems and proposes a new framework, called TICS (Technology, Interaction, Content, Services), which focuses on the most important aspects to be considered when designing or evaluating an e-learning system. Our proposal emphasizes user-system interaction as one such important aspect. Based on TICS framework, design guidelines and evaluation patterns are derived.