Dealing with interpretation errors in tutorial dialogue

  • Authors:
  • Myroslava O. Dzikovska;Charles B. Callaway;Elaine Farrow;Johanna D. Moore;Natalie Steinhauser;Gwendolyn Campbell

  • Affiliations:
  • University of Edinburgh, Edinburgh, United Kingdom;University of Edinburgh, Edinburgh, United Kingdom;University of Edinburgh, Edinburgh, United Kingdom;University of Edinburgh, Edinburgh, United Kingdom;Naval Air Warfare Training Systems Division, Orlando, Florida;Naval Air Warfare Training Systems Division, Orlando, Florida

  • Venue:
  • SIGDIAL '09 Proceedings of the SIGDIAL 2009 Conference: The 10th Annual Meeting of the Special Interest Group on Discourse and Dialogue
  • Year:
  • 2009

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Abstract

We describe an approach to dealing with interpretation errors in a tutorial dialogue system. Allowing students to provide explanations and generate contentful talk can be helpful for learning, but the language that can be understood by a computer system is limited by the current technology. Techniques for dealing with understanding problems have been developed primarily for spoken dialogue systems in informationseeking domains, and are not always appropriate for tutorial dialogue. We present a classification of interpretation errors and our approach for dealing with them within an implemented tutorial dialogue system.