Human performance engineering: using human factors/ergonomics to achieve computer system usability (2nd ed.)
A mathematical model of the finding of usability problems
INTERCHI '93 Proceedings of the INTERCHI '93 conference on Human factors in computing systems
Usability measurement: its practical value to the computer industry
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
Shared workspaces: how do they work and when are they useful?
International Journal of Man-Machine Studies
The universes of discourse for education and action/research
Gendered by design?
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Proceedings of the Latin American conference on Human-computer interaction
Action as language in a shared visual space
CSCW '04 Proceedings of the 2004 ACM conference on Computer supported cooperative work
Gender: An Important Factor in End-User Programming Environments?
VLHCC '04 Proceedings of the 2004 IEEE Symposium on Visual Languages - Human Centric Computing
Gender HCI issues in problem-solving software
CHI '05 Extended Abstracts on Human Factors in Computing Systems
Handling documents and discriminating objects in hybrid spaces
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
An Application of Heuristic Techniques for Evaluation of Collaborative System Interfaces
CTS '06 Proceedings of the International Symposium on Collaborative Technologies and Systems
Human-Computer Interaction
Combining Activity Theory and Grounded Theory for the Design of Collaborative Interfaces
HCD 09 Proceedings of the 1st International Conference on Human Centered Design: Held as Part of HCI International 2009
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Male and female users interact differently with a user interface and face different usability problems. These can hinder users from collaborating effectively in a virtual environment as usability problems influence human-human interaction. Drawing on these concepts, we assume that the usability of a virtual collaboration system is reflected in talk-in interaction. Furthermore, we postulate that it influences the interaction of mixed-gender and same-gender virtual teams. Four virtual meetings of two mixed-gender and two same-gender two-person virtual teams have been analysed by means of qualitative content analysis. This is a novel approach as investigating usability problems of virtual collaboration systems by studying talk-in interaction from a gender-oriented perspective has not yet been addressed. Secondly, qualitative content analysis has not yet been tested as usability evaluation method. Findings should yield interesting insights regarding the method used to study the usability of the virtual collaboration desk and consequently how usability problems affect human-human interaction of mixed-gender and same-gender virtual teams.