Mining association rules between sets of items in large databases
SIGMOD '93 Proceedings of the 1993 ACM SIGMOD international conference on Management of data
Map displays for information retrieval
Journal of the American Society for Information Science
On distributing the clustering process
Pattern Recognition Letters
Fast Algorithms for Mining Association Rules in Large Databases
VLDB '94 Proceedings of the 20th International Conference on Very Large Data Bases
Mining product maps for new product development
Expert Systems with Applications: An International Journal
Mining customer knowledge for product line and brand extension in retailing
Expert Systems with Applications: An International Journal
Mining demand chain knowledge of life insurance market for new product development
Expert Systems with Applications: An International Journal
Mining demand chain knowledge for new product development and marketing
IEEE Transactions on Systems, Man, and Cybernetics, Part C: Applications and Reviews
Towards a rough classification of business travelers
ADMA'06 Proceedings of the Second international conference on Advanced Data Mining and Applications
Mining customer knowledge for exploring online group buying behavior
Expert Systems with Applications: An International Journal
Discovering business intelligence from online product reviews: A rule-induction framework
Expert Systems with Applications: An International Journal
AICI'12 Proceedings of the 4th international conference on Artificial Intelligence and Computational Intelligence
Hi-index | 12.06 |
In recent years tourism has become one of the fastest growing sectors of the world economy and is widely recognized for its contribution to regional and national economic development. Tourism product design and development have become important activities in many areas/countries as a growing source of foreign and domestic earnings. On the other hand, customer relationship management is a competitive strategy that businesses need in order to stay focused on the needs of their customers and to integrate a customer-oriented approach throughout the organization. Thus, this paper uses the Apriori algorithm as a methodology for association rules and clustering analysis for data mining, which is implemented for mining customer knowledge from the case firm, Phoenix Tours International, in Taiwan. Knowledge extraction from data mining results is illustrated as knowledge patterns, rules, and knowledge maps in order to propose suggestions and solutions to the case firm for new product development and customer relationship management.