Hyperspeech: navigating in speech-only hypermedia
HYPERTEXT '91 Proceedings of the third annual ACM conference on Hypertext
Phone-based CSCW: tools and trials
ACM Transactions on Information Systems (TOIS)
Hanging on the ‘wire: a field study of an audio-only media space
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on speech as data
SpeechSkimmer: a system for interactively skimming recorded speech
ACM Transactions on Computer-Human Interaction (TOCHI) - Special issue on speech as data
aAqua: a database-backended multilingual, multimedia community forum
Proceedings of the 2006 ACM SIGMOD international conference on Management of data
A comparative study of speech and dialed input voice interfaces in rural India
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Avaaj Otalo: a field study of an interactive voice forum for small farmers in rural India
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Emergent practices around CGNet Swara, voice forum for citizen journalism in rural India
Proceedings of the Fifth International Conference on Information and Communication Technologies and Development
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Voice-based virtual communities offer new possibilities for information dissemination and sharing for billions of users who lack access to Internet-connected PCs. As interaction is only through voice, these systems are subject to different design constraints than web-based social software. Through lab experiments and fieldwork, we have identified three key design challenges for voice-based virtual communities: supporting threaded conversations; indexing and searching content; and managing identity. We discuss each of these issues and propose approaches to address them. We also present plans to evaluate the impact of voice-based virtual communities on knowledge access and sharing in rural India.