CHI '86 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Semistructured messages are surprisingly useful for computer-supported coordination
ACM Transactions on Information Systems (TOIS)
Dialing a name: alphabetic entry through a telephone keypad
ACM SIGCHI Bulletin
Object lens: a “spreadsheet” for cooperative work
ACM Transactions on Information Systems (TOIS)
The effects of device technology on the usability of advanced telephone functions
CHI '89 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Answer Garden: a tool for growing organizational memory
COCS '90 Proceedings of the ACM SIGOIS and IEEE CS TC-OA conference on Office information systems
DON: user interface presentation design assistant
UIST '90 Proceedings of the 3rd annual ACM SIGGRAPH symposium on User interface software and technology
ITS: a tool for rapidly developing interactive applications
ACM Transactions on Information Systems (TOIS)
Computer-mediated communication for intellectual teamwork: a field experiment in group writing
CSCW '90 Proceedings of the 1990 ACM conference on Computer-supported cooperative work
Communications of the ACM - Special issue on computer graphics: state of the arts
Expressive richness: a comparison of speech and text as media for revision
CHI '91 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Connections: new ways of working in the networked organization
Connections: new ways of working in the networked organization
Using Agentsheets to create a voice dialog design environment
SAC '92 Proceedings of the 1992 ACM/SIGAPP symposium on Applied computing: technological challenges of the 1990's
Working with audio: integrating personal tape recorders and desktop computers
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Skip and scan: cleaning up telephone interface
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
CHI '92 Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Experiments with Oval: a radically tailorable tool for cooperative work
CSCW '92 Proceedings of the 1992 ACM conference on Computer-supported cooperative work
Capturing, structuring, and representing ubiquitous audio
ACM Transactions on Information Systems (TOIS)
Phoneshell: the telephone as computer terminal
MULTIMEDIA '93 Proceedings of the first ACM international conference on Multimedia
VoiceNotes: a speech interface for a hand-held voice notetaker
CHI '93 Proceedings of the INTERACT '93 and CHI '93 Conference on Human Factors in Computing Systems
Hypervoice: groupware by telephone
Hypervoice: groupware by telephone
ACM Transactions on Information Systems (TOIS)
Relief from the audio interface blues: expanding the spectrum of menu, list, and form styles
ACM Transactions on Computer-Human Interaction (TOCHI)
The Boston peace and justice hotline: a phone-based community bulletin board
CHI '94 Conference Companion on Human Factors in Computing Systems
PhoneMan: the benefits of personal call histories
CHI '00 Extended Abstracts on Human Factors in Computing Systems
Avaaj Otalo: a field study of an interactive voice forum for small farmers in rural India
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Designing and evaluating voice-based virtual communities
CHI '10 Extended Abstracts on Human Factors in Computing Systems
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Telephones are the most ubiquitous, best-networked, and simplest computer terminals available today. They have been used for voice mail but largely overlooked as a platform for asynchronous cooperative-work applications such as event calendars, issue discussions, and question-and-answer gathering. HyperVoice is a software toolkit for constructing such applications. Its building blocks are high-level presentation formats for collections of structured voice messages. The presentation formats can themselves be presented and manipulated, enabling significant customization of applications by phone. Results of two field trials suggest social-context factors that will influence the success or failure of phone-based cooperative work applications in particular settings.