A debate on teaching computing science
Communications of the ACM
Towards an integrated organization and technology development
Proceedings of the 1st conference on Designing interactive systems: processes, practices, methods, & techniques
Requirements Development in Scenario-Based Design
IEEE Transactions on Software Engineering
Planning Extreme Programming
Participatory Design: Perspectives on Systems Design
Participatory Design: Perspectives on Systems Design
Key Role Players in the Initiation and Implementation of Intranet Technology
Proceedings of the IFIP TC8 WG8.2 International Working Conference on New Information Technologies in Organizational Processes: Field Studies and Theoretical Reflections on the Future of Work
Extreme Programming Explained: Embrace Change (2nd Edition)
Extreme Programming Explained: Embrace Change (2nd Edition)
Out of scandinavia: alternative approaches to software design and system development
Human-Computer Interaction
A case study of post-deployment user feedback triage
Proceedings of the 4th International Workshop on Cooperative and Human Aspects of Software Engineering
| Hi-index | 0.00 |
This paper describes the case of a complex and problem-ridden software development and deployment process: The implementation of a Campus Management system at a large university. Based on an understanding of software development as recontextualization process on the technical, organizational, human, and task level, critical factors for success or failure are analyzed. Results show that deficits in change management and organizational support account for a considerable amount of difficulties in the implementation process. Furthermore, individual characteristics and commitment of the users involved play a major role. Lessons learned for software introduction processes are discussed.