ACM Transactions on Graphics (TOG)
A translation approach to portable ontology specifications
Knowledge Acquisition - Special issue: Current issues in knowledge modeling
Human-computer interaction (2nd ed.)
Human-computer interaction (2nd ed.)
Modern Operating Systems
UMEA: translating interaction histories into project contexts
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Using Context for Supporting Users Efficiently
HICSS '03 Proceedings of the 36th Annual Hawaii International Conference on System Sciences (HICSS'03) - Track 5 - Volume 5
A diary study of task switching and interruptions
Proceedings of the SIGCHI Conference on Human Factors in Computing Systems
Towards a composite modelling approach for multitasking
TAMODIA '04 Proceedings of the 3rd annual conference on Task models and diagrams
Email in personal information management
Communications of the ACM - Personal information management
Modeling contexts for business process oriented knowledge support
WM'05 Proceedings of the Third Biennial conference on Professional Knowledge Management
CONTEXT'07 Proceedings of the 6th international and interdisciplinary conference on Modeling and using context
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Despite the availability of several task and personal information management tools, an appropriate support to human multitasking at work is still lacking. Supporting multitasking behavior entails capturing and modeling this behavior. In this paper, we refine an approach to model multitasking behavior in organizations, through an ontology based on two interrelated primitives; action and interaction contexts. The main contributions of the proposed ontology are: (1) enable the discovery of scheduling heuristics combining personal and inter-personal elements, (2) enable bottom-up discovery of tasks and (3) suggest a flexible system architecture for multitasking support. The first two contributions are illustrated through a case study.